FEMA IS-1101.B: Basic Agent Tutorial Course Overview
This course is intended to provide insurance agents an introduction to the National Flood Insurance Program (NFIP) and help them to gain an understanding of fundamental aspects of the program including general policy rules, regulations, flood map usage, proper rating methods and claims handling processes.
To be able to apply knowledge of the National Flood Insurance Program in order to answer customer questions and resolve issues
To be able to build an NFIP policy while taking the necessary community, building, coverage and rating options into consideration
To be able to locate and use NFIP resources