Course Overview
New and experienced adjusters seeking the necessary knowledge and skill to adjust claims for the NFIP will find Claims Review for Adjusters essential for adjusting NFIP claims. This course defines the role, standards and necessary requirements to adjust claims within the NFIP. In addition, it offers an overview of the Standard Flood Insurance Policy through a step by step outline of the similarities and contrasts found in the Dwelling Form, General Property Form, and the Residential Condominium Building Association Policy. With a focus on providing excellent customer service, this course also identifies common errors and adjustment issues where special attention is needed to ensure a high level of quality in the claims settlement process.
Course Objectives:
- Review Policy Form
- Review Claims Manual
Primary Audience
Claims Adjusters
Prerequisites
None