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FEMA IS-144: Telecommunicators Emergency Response Taskforce (TERT) Basic Course Course Overview

Course Overview

This online course is intent on providing guidance to 9-1-1 operators, call takers and dispatchers on what to expect when being deployed to a disaster site.

Course Objectives:

Prepare 9-1-1 operators, call takers and dispatchers on what to expect when they are deployed to an impacted area.

Note:

If the participant is intent on being deployed as a result of successfully completing this course, they will need to send a copy of their IS-144 TERT Basic Course completion certificate to their State TERT Coordinator. This will place the participant in the National TERT Database, a necessary step in being eligible for deployment to an impacted area.

Primary Audience

Nation’s 9-1-1 operators, call takers and dispatchers

Prerequisites

IS-100 and IS-700

It will be helpful for participants to be familiar with the Homeland Security Exercise and Evaluation Program (HSEEP).

CEUs:

0.3

Course Length:

3 hours