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FEMA IS 775: EOC Management and Operations Answers


1. NIMS establishes a single EOC staffing pattern.
 A. True
 B. False


2. One of the advantages of an EOC is that it:
 A. Assumes overall responsibility for the incident response.
 B. Moves incident command to a location away from the incident.
 C. Facilitates the disaster declaration process.
 D. Promotes problem resolution at the lowest practical level.


3. ________________________ take effect when jurisdiction or agency leadership is incapacitated or unavailable in an emergency.
 A. Emergency Operations Plans
 B. Delegations of authority
 C. Orders of succession
 D. Standard Operating Procedures


4. The EOP, call-down rosters, and orders of succession are all examples of:
 A. Emergency operating records.
 B. Legal and financial records.
 C. Personnel records.
 D. Accounting records.


5. The EOC typically deactivates at the same time as the Incident Command.
 A. True
 B. False


6. How you use information affects how you manage it.
 A. True
 B. False


7. EOC activation levels should be linked to:
 A. NIMS requirements.
 B. The jurisdiction's hazard analysis.
 C. State law.
 D. Executive orders or directives.


8. To ensure that all EOC essential functions can be accomplished even with a reduced staff, it is recommended that all EOC staff receive:
 A. Access to all data collected at the EOC.
 B. SOPs for multiple jobs.
 C. Cross-training in a second job.
 D. One or more delegations of authority.


9. The EOC and the entire MACS play an important role in resource management:
 A. Only in catastrophic incidents.
 B. In all emergencies.
 C. When incidents grow in size and complexity.
 D. When the Governor declares a state of emergency.


10. MACS/EOC organizations play a key role in ______________ the information flow and resources for complex incidents or multiple incidents occurring simultaneously.
 A. Coordinating
 B. Directing
 C. Dictating
 D. Prescribing


11. Ensuring that personnel, suppliers, and support personnel can get to the EOC when needed and without delay is related to EOC:
 A. Versatility.
 B. Accessibility.
 C. Safety.
 D. Survivability.


12. EOCs are part of the _______________________ component of the National Incident Management System.
 A. Communications and information management
 B. Command and management
 C. Preparedness
 D. Resource management


13. One possible solution for an EOC that is too small is to:
 A. Conduct all operations from the State EOC.
 B. Allow support personnel to work from their day-to-day offices.
 C. Consider the use of Department EOCs.
 D. Merge EOCs with a neighboring jurisdiction.


14. The ability of public safety service and support providers to communicate with staff from other responding agencies and to exchange voice and/or data communications on demand and in real time is also known as redundancy.
 A. True
 B. False


15. EOC SOPs should be reviewed and revised after each activation or exercise.
 A. True
 B. False


16. When determining EOC staffing, one must consider the skills, knowledge, and abilities required to perform critical tasks as well as the ______________ necessary to perform those tasks.
 A. Attitudes
 B. Personalities
 C. Dispositions
 D. Authorities


17. As preparation for emergencies, opportunities to acquire and apply the skills and knowledge needed for EOC operations are developed through:
 A. Policy direction from agency leaders.
 B. Tests, training, and exercises.
 C. Activations during incidents.
 D. Team building activities.


18. When considering the amount of space required for the EOC, a good rule of thumb is to allow between ____ and ____ square feet per staff member.
 A. 20; 120
 B. 50; 85
 C. 75; 100
 D. 100; 200


19. SOPs should be developed for:
 A. Every EOC position.
 B. Agency leaders at the EOC.
 C. EOC support personnel.
 D. Alternate personnel.


20. Information needs should be assessed as part of:
 A. Planning activities.
 B. Training activities.
 C. Prevention activities.
 D. Mitigation activities.


21. The plans, protocols, and structures that, together, provide the mechanism to ensure delivery of information to the public is called the:
 A. Public Affairs SOPs.
 B. Public Information Office.
 C. Joint Information Center.
 D. Joint Information System.


22. A facility that is fully equipped and has all utilities working is called a _______ facility.
 A. Hot
 B. Warm
 C. Cold


23. EOCs help meet critical needs by resolving conflicts or establishing policies.
 A. True
 B. False


24. Time-phased activation may be appropriate for:
 A. Incidents of National Importance.
 B. Small incidents that are not expected to extend beyond one Operational Period.
 C. Large incidents where staff may have difficulty reaching the EOC.
 D. Incidents for which there is a warning period.


25. Damage analysis; resource acquisition, assignment, and tracking; and spatial and data analysis are all examples of _________________ of the EOC.
 A. Support services
 B. Essential functions
 C. Requested operations
 D. Cost accounting applications


26. An EOC that can remain operable for an extended period of time regardless of the type of incident or other damage to the infrastructure is considered to be:
 A. Adequate.
 B. Safe.
 C. Versatile.
 D. Survivable.


27. The basic concept underlying EOC activation should be included in which section of the Emergency Operations Plan?
 A. Concept of Operations
 B. Assumptions
 C. Authorizations
 D. Executive Summary


28. The ability for all agencies assisting in a response to switch to a backup communication system when required is called:
 A. SOP application.
 B. Redundancy.
 C. Information dissemination.
 D. Communications planning.


29. Explicit authority for the management of all incident operations rests with the EOC.
 A. True
 B. False


30. The Homeland Security Exercise and Evaluation Program (HSEEP) provides general guidance but does not establish a national standard for exercises.
 A. True
 B. False


31. Damage to the EOC in a catastrophic disaster absolves the jurisdiction of its coordination responsibilities.
 A. True
 B. False


32. Establishment of a Unified Command or Area Command triggers the switch in response management from dispatch to the EOC.
 A. True
 B. False


33. Determining who needs to communicate requires in-depth, position-by-position analysis of the MAC System, from the Incident Command Post through the:
 A. Federal level.
 B. Local EOC.
 C. State EOC.
 D. Mutual aid partners.


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