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FEMA IS-775: EOC Management and Operations Answers

NIMS establishes a single EOC staffing pattern. A. True


The ability of public safety service and support providers to communicate with staff from other responding agencies and to exchange voice and/or data communications on demand and in real time is also known as redundancy. A. True


Establishment of a Unified Command or Area Command triggers the switch in response management from dispatch to the EOC. A. True


As preparation for emergencies, opportunities to acquire and apply the skills and knowledge needed for EOC operations are developed through: A. Activations during incidents.

Policy direction from agency leaders.

Tests, training, and exercises.

Team building activities.

Ensuring that personnel, suppliers, and support personnel can get to the EOC when needed and without delay is related to EOC: A. Safety.




________________________ take effect when jurisdiction or agency leadership is incapacitated or unavailable in an emergency. A. Orders of succession

Emergency Operations Plans

Delegations of authority

Standard Operating Procedures

The EOC typically deactivates at the same time as the Incident Command. A. True


The EOC and the entire MACS play an important role in resource management: A. When incidents grow in size and complexity.

Only in catastrophic incidents.

In all emergencies.

When the Governor declares a state of emergency.

Information needs should be assessed as part of: A. Prevention activities.

Planning activities.

Training activities.

Mitigation activities.

The EOP, call-down rosters, and orders of succession are all examples of: A. Personnel records.

Emergency operating records.

Legal and financial records.

Accounting records.

Damage to the EOC in a catastrophic disaster absolves the jurisdiction of its coordination responsibilities. A. True


EOCs are part of the _______________________ component of the National Incident Management System. A. Preparedness

Communications and information management

Command and management

Resource management

Damage analysis; resource acquisition, assignment, and tracking; and spatial and data analysis are all examples of _________________ of the EOC. A. Requested operations

Support services

Essential functions

Cost accounting applications

One possible solution for an EOC that is too small is to: A. Consider the use of Department EOCs.

Conduct all operations from the State EOC.

Allow support personnel to work from their day-to-day offices.

Merge EOCs with a neighboring jurisdiction.

When considering the amount of space required for the EOC, a good rule of thumb is to allow between ____ and ____ square feet per staff member. A. 20; 120

50; 85

75; 100

100; 200

When determining EOC staffing, one must consider the skills, knowledge, and abilities required to perform critical tasks as well as the ______________ necessary to perform those tasks. A. Dispositions




One of the advantages of an EOC is that it: A. Facilitates the disaster declaration process.

Assumes overall responsibility for the incident response.

Moves incident command to a location away from the incident.

Promotes problem resolution at the lowest practical level.

To ensure that all EOC essential functions can be accomplished even with a reduced staff, it is recommended that all EOC staff receive: A. Cross-training in a second job.

Access to all data collected at the EOC.

SOPs for multiple jobs.

One or more delegations of authority.

EOC activation levels should be linked to: A. State law.

NIMS requirements.

The jurisdiction’s hazard analysis.

Executive orders or directives.

MACS/EOC organizations play a key role in ______________ the information flow and resources for complex incidents or multiple incidents occurring simultaneously. A. Dictating




Time-phased activation may be appropriate for: A. Large incidents where staff may have difficulty reaching the EOC.

Incidents of National Importance.

Small incidents that are not expected to extend beyond one Operational Period.

Incidents for which there is a warning period.

The basic concept underlying EOC activation should be included in which section of the Emergency Operations Plan? A. Authorizations

Concept of Operations


Executive Summary

Explicit authority for the management of all incident operations rests with the EOC. A. True


The plans, protocols, and structures that, together, provide the mechanism to ensure delivery of information to the public is called the: A. Joint Information Center.

Public Affairs SOPs.

Public Information Office.

Joint Information System.

SOPs should be developed for: A. EOC support personnel.

Every EOC position.

Agency leaders at the EOC.

Alternate personnel.

A facility that is fully equipped and has all utilities working is called a _______ facility. A. Warm



How you use information affects how you manage it. A. True


Determining who needs to communicate requires in-depth, position-by-position analysis of the MAC System, from the Incident Command Post through the: A. State EOC.

Federal level.

Local EOC.

Mutual aid partners.

An EOC that can remain operable for an extended period of time regardless of the type of incident or other damage to the infrastructure is considered to be: A. Versatile.




The ability for all agencies assisting in a response to switch to a backup communication system when required is called: A. Information dissemination.

SOP application.


Communications planning.

The Homeland Security Exercise and Evaluation Program (HSEEP) provides general guidance but does not establish a national standard for exercises. A. True


EOCs help meet critical needs by resolving conflicts or establishing policies. A. True


EOC SOPs should be reviewed and revised after each activation or exercise. A. True